
Shawn Hinchey
Broker, Hinchey Homes Real Estate Team
RECO registered, TRESA compliant, 18+ years in Durham Region real estate
Published: May 28, 2025
Most open houses are passive and forgettable. Here is how we run open houses that create urgency, capture leads, and convert visitors into serious buyers.
The Problem with Most Open Houses
The typical open house goes like this: the agent prints a few signs, unlocks the door on a Saturday afternoon, sits at the kitchen table scrolling their phone, and hopes someone walks in. Neighbours come to snoop, a few unqualified browsers wander through, and nothing happens. The seller is left wondering whether the open house was worth the hassle of cleaning and leaving for three hours.
We run open houses very differently. Every open house we host is a strategic marketing event designed to generate traffic, create urgency, and produce qualified leads. Here is what that looks like in practice.
Pre-Marketing: The Open House Starts Before the Door Opens
Our open house marketing begins days before the event. We promote through targeted social media ads (geo-targeted to buyers searching in the specific Durham Region neighbourhood), email blasts to our buyer database, agent-to-agent promotion, and neighbourhood door-knocking to let nearby residents know. Neighbours are welcome because they often know someone who wants to live near them.
We also create dedicated social media content featuring the home, including short video walkthroughs that drive interest and get shared. By the time the door opens, we have already built anticipation.
During the Open House: Experience, Not Just Access
When visitors arrive, the home is staged, lit perfectly, and smells clean (not artificially scented, which can trigger skepticism). We greet every visitor personally, learn what they are looking for, and guide them through the home highlighting features that match their needs. This is active hosting, not passive sitting.
We use a digital sign-in system that captures names, emails, phone numbers, and what the visitor is looking for. This is not just about politeness. It is about building a follow-up list. Every serious buyer who walks through gets a personal follow-up within 24 hours with additional information, comparable sales data, and an invitation to book a private showing.
We also set a clear offer date during the open house where applicable. When visitors know that offers are being reviewed on a specific date, it creates healthy urgency and motivates serious buyers to act quickly rather than thinking it over for weeks.
After the Open House: Follow-Up Is Everything
The real work begins Monday morning. We follow up with every visitor who signed in: buyers get a personal call or text, agents representing buyers get a direct outreach, and anyone who expressed specific interest gets a package of information about the home and the neighbourhood. We also share open house attendance numbers with the seller, so you know exactly how much traffic your home generated.
This follow-up system is why our open houses convert at a higher rate than the industry average. Most agents treat the open house as the end of the process. We treat it as the beginning.
Broker Opens: The Secret Weapon
In addition to public open houses, we host broker opens specifically for buyer agents in the area. This is a weekday event where we invite local agents to tour the home, ask questions, and get excited about recommending it to their clients. Broker opens are underused in Durham Region, and the agents who attend frequently bring buyers within days.
We combine the broker open with light refreshments and a printed feature sheet that agents can share with their clients. It sounds simple, but personal relationships between agents drive a significant percentage of real estate transactions, and broker opens strengthen those relationships.
Making Open Houses Work for Your Home
Not every home benefits equally from an open house. Homes in high-traffic neighbourhoods, homes at accessible price points, and homes with strong curb appeal tend to generate the most open house activity. For luxury properties or rural estate homes, private showings by appointment may be more effective.
We tailor our approach to each listing. If an open house is the right strategy for your home, we execute it at a level that most sellers have never experienced. If it is not the right fit, we focus our energy on the channels that will produce better results. The goal is always the same: get qualified buyers through the door and into a position to make a strong offer.
“Most agents treat the open house as the end of the process. We treat it as the beginning.”

Shawn Hinchey
Broker, Hinchey Homes Real Estate Team
RECO registered, TRESA compliant, 18+ years in Durham Region real estate
Published: May 28, 2025




